Tenant Questions | Tenancy Deposit Scheme Offering government backed deposit protection services across the UK

#AskTDS: "What is Money Shield?"

Our #AskTDS blog series answers a tenant, landlord or agent’s question every Friday. This week, Steve Harriott, Chief Executive at...

#AskTDS: Is the agent allowed to carry out the check-out inspection?

In this week’s #AskTDS, Michael Morgan, Director of Dispute Resolution at Tenancy Deposit Scheme (TDS) answers a tenant’s question; “Is...

#AskTDS: "Do I need to professionally clean the property at the end of the tenancy?"

In this week’s #AskTDS, Sandy Bastin , our Head of Adjudication Services, answers a tenant’s question, “Do I need to...

#AskTDS: "My landlord is claiming for cutting back a tree - can they do this?"

This article has been written in response to a tenant’s query: “My landlord is claiming for cutting back a tree...

#AskTDS: "Why does TDS need a tenant's email address or mobile number?"

This article has been written in response to a tenant’s query: “Why does TDS need my email address or mobile...

#AskTDS: "Will spilt wine lose me my deposit?"

Accidents such as spilt wine do happen in the home, however for tenants living in a rental property it’s important...

#AskTDS: "Why do I need to tell TDS about any pre-agreed amounts that are not in dispute?"

This article has been written in response to a tenant’s query: “Why do I need to tell TDS about any...

#AskTDS: "My landlord raised a dispute, can I counterclaim?"

This article has been written in response to a tenant’s query: “My landlord raised a dispute, can I counterclaim?” At the...

#AskTDS: "Does my deposit cover having a pet in the property?"

This article has been written in response to a tenant’s query: “Does my deposit cover having a pet in the...

#AskTDS: "My boiler stopped working over Christmas - can I claim compensation from my deposit?"

This article has been written in response to a tenant’s query: “My boiler stopped working over Christmas and I was...

#AskTDS: "I'm going on holiday - do I need to tell my landlord?"

This article has been written in response to a tenant’s query: “I’m going on holiday – do I need to...

#AskTDS: "When I pay my tenancy deposit, who holds the money?"

This article has been written in response to a tenant query: “When I pay my tenancy deposit, who holds the...